LunarCleaning ServicesStrata Cleaning FAQ and Commercial Cleaning Questions
Answers on quotes, scope, insurance, after-hours cleaning, supplies and how to get started with Lunar Cleaning in Sydney.
Free quote, no obligation. We write the scope first, then the price.
Still have a question?
If your question isn't answered here, call or message us. You can also find questions specific to each service on its own page, for example lift cleaning, medical and dental clinic cleaning or end of lease cleaning. Strata managers comparing quotes will find our strata cleaning cost guide useful too.
Still comparing cleaners?
The quickest way to compare two cleaning quotes is to put them side by side and check that both list the same areas, tasks and frequency. A cheaper quote often leaves something out. Our scope of work checklist lists what to look for, and our process page shows how we put a scope together.
If you'd rather just ask, call 0404 725 281 or send a message. You'll get a straight answer, even if it's that we're not the right fit.
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Quotes and pricing
What happens after I ask for a strata quote?
We ask a few questions about the building, arrange a walkthrough, write the scope and then price it. Call 0404 725 281, message us on WhatsApp or use the form on this page to start.
Why do you write the scope before the price?
Because two quotes are only comparable if they cover the same work. A written scope lists every area and how often it's cleaned, so you can see what you're paying for.
Do you clean body corporate and mixed-use buildings?
Yes. We clean residential apartment buildings, mixed-use blocks with shops on the ground floor and smaller walk-up strata schemes. Body corporate is the older name for an owners corporation, and the scope works the same way.
What's the difference between strata and commercial cleaning?
Strata cleaning looks after common property, so the owners corporation is the client and the committee approves the scope. Commercial cleaning is for a business's own premises, scoped around its staff, customers and trading hours.
Do you do end of lease cleaning too?
Yes. See our end of lease cleaning page, which shows the checklist we work to.
Do you work with self-managed strata schemes?
Yes. If an owner looks after the cleaning for a small building, we'll keep the scope simple and deal with them directly.
Do you clean outside Sydney?
We work across Sydney. See areas we service for the suburbs and regions we cover, or call 0404 725 281 to check your address.
Can I get a quote without a site visit?
For homes, yes. Tell us the size of the place and we'll give you a price. For strata buildings and commercial premises we walk the site first, because the scope depends on what's there.
Insurance and trust
Are you insured?
Our insurance and safety documents are listed on the insurance and compliance page.
Are your cleaners police checked?
How do you handle keys and alarm codes?
Scheduling and supplies
Do you supply cleaning products and equipment?
Yes, we bring our own equipment and cleaning products. We can use your products if your site, policy or home calls for them, and on strata sites with a storage room we can keep what's needed on site.
What happens if something is missed?
Tell your contact. We check it against the scope, fix it and confirm it's done.
Getting started
How soon can you start?
Do you lock us into a contract?
Send us a message
Tell us a little about the job, and the best number to reach you on.
- We call you to ask a few questions about the site.
- Walkthrough we look at every area with you.
- Written scope and price itemised, so you can compare.
P.S. The walkthrough is a site visit, not a sales pitch. If we're not the right cleaner for your building or business, we'll tell you.
Operating across Sydney since 2018. See our insurance and compliance.