Something happened at your building?

Emergency Cleaning Sydney

Floods, spills and vandalism at Sydney buildings. Call first. We'll talk through what happened and tell you honestly when we can get there.

  • Strata and commercial buildings
  • Phone first, form second
  • Operating in Sydney since 2018
Water being removed from a tiled apartment lobby floor after a leak

Call first, it's faster

Emergency cleaning is about getting a building safe and usable again. A burst pipe in the car park, a spill across the lobby, broken glass or vandalism in a common area all need someone on site quickly, not a quote in three days.

Call us on 0404 725 281 or message us on WhatsApp. Tell us what happened, where, and whether anyone is at risk.

If water is coming from a burst pipe or there is any electrical risk, call your plumber, building manager or emergency services first. We clean up once the area is safe.

What we help with

Urgent cleaning we handle
SituationWhat we do
Flood clean upRemove standing water from hard floors, mop and dry common areas, set out signs
SpillsClean spills in lobbies, lifts, corridors and car parks
Vandalism clean-upClear broken glass and clean up mess left in common areas

Not included: restoration work, drying of building structure, mould remediation and repairs. We can work alongside your restoration company or plumber.

Need someone now?Calling is the quickest way to reach us.

Who calls us

  • Strata and building managers dealing with a problem in a common area
  • Business owners who need the premises usable before opening
  • Our regular strata and commercial clients, who can call the same contact they always use

What happens when you call

  1. Tell us what happenedWhere it is, how big, and if the area is safe.
  2. We tell you whenIf we can attend, we give you a time. If we can't, we say so.
  3. We clean and reportWe clean up and tell you what we did and anything we noticed.

Need our insurance details for the strata manager or your insurer? They're on our insurance and compliance page.

What to have ready when you call

  • The building address and where on site the problem is
  • What happened, and roughly how big the area is
  • Whether the area is safe: water off, no electrical risk, glass contained
  • Who will let us in and who we report to afterwards

That information lets us tell you on the first call whether we can help and what we'll bring. If it's not something we do, we'll tell you who to call instead.

The NSW rules behind emergency cleaning

Plain-English notes with links to the official source. Not legal advice.

Ashish, owner of Lunar Cleaning Services

Who checks this page

Ashish, owner of Lunar Cleaning Services

Lunar has cleaned strata buildings, businesses and homes in Sydney since February 2018. This page is written from how we scope and clean these sites ourselves, and the owner walks every strata and commercial site before it is priced.

What Sydney customers say on Google

Google reviewsLunar Cleaning Services, Sydney

Read all on GoogleLeave a review

Emergency cleaning questions

Do you charge more for urgent call-outs?

Can you deal with insurance paperwork?

Do you only do emergencies for existing clients?

No. Anyone with a strata or commercial building in our service area can call us.

What should I do first if a pipe bursts in the car park?

If water is still flowing or there's any electrical risk, call your plumber, building manager or emergency services first. Once the area is safe, call us on 0404 725 281 and we'll tell you whether we can attend and when.

Do you do water damage restoration or mould remediation?

No. We remove standing water from hard floors, mop and dry common areas and clean up. Restoration, structural drying, mould remediation and repairs stay with your restoration company or plumber.

Can you help after hours or on weekends?

Can't call right now?

Leave your number and what happened. Calling is still the fastest way to reach us.

Operating across Sydney since 2018. See our insurance and compliance.

Get a free quote